FreshService – Demo - V4 - Priceless Consulting

Revolutionize your company's IT service with Freshservice, internationally leading ITSM software

Discover how leading companies have automated their IT service, generating greater motivation among IT support agents and achieving greater satisfaction among end users.

Transform your ITSM with Freshservice: Scale your IT Operation without Losing Productivity

Recognized by Experts and Customers

Industry leaders and our own customers praise Freshservice for its unmatched combination of built-in AI, exceptional usability, scalability, and excellent value for money.

Revolutionize your Service Management with Priceless Consulting and Freshservice!

As Freshworks Gold Partners, we offer customized implementation and dedicated support for companies in Portugal, Brazil, Spain, the United Kingdom and England. the. Benefit from expert consultancy, dedicated training and ongoing monitoring to maximize the return on your investment.

Choose Priceless Consulting for efficient service management and seamless integration.

Maximize IT service availability time

Unify the management of IT services and operations for more effective performance. With the automation of alerts, shift management and intelligent rules for managing notifications, your business will operate at maximum efficiency. Optimize processes to ensure IT services are always available to users with Freshservice.

Transform your IT service management for the future

Focusing on users, Freshservice (ITSM) was designed for immediate configuration and use. Its advanced artificial intelligence and automation capabilities allow employees to respond to requests directly in the tools they are already used to working with.

Optimize the processes of all departments

IT, Human Resources, Maintenance, Financial, Legal – By expanding the internal Helpdesk to all corporate teams, it simplifies processes, eliminating dependence on multiple tools. Freshservice is a consistent and effective internal support platform for all your employees.

Develop and execute projects in a simple and effective manner

With ITSM, it's easy to create templates for Agile and Waterfall projects from scratch or using existing tickets. Freshservice's native artificial intelligence will report on resources, deadlines, and even forecast project results.

Take your IT service management to the next level.

Freddy AI

Freddy, Freshservice’s AI assistant, automates repetitive tasks, provides instant solutions to common issues, and assists agents in customer support.

Integrations

Freshservice offers seamless integrations with several popular tools like Slack, Microsoft Teams, Jira, and others, facilitating collaboration and increasing operational efficiency.

Asset Management

It offers a complete solution for tracking and managing IT assets, including hardware and software, with features for maintenance, auditing and resource optimization.

Omnichannel

Freshservice stands out for offering a complete omnichannel solution, integrating features such as AI with Freddy, detailed analytics, reporting, integrations with various tools, workflow automation, comprehensive asset management and a

Why Choose Freshservice?

When you choose Freshservice, you’re getting a reliable, scalable solution that fits your organization’s specific needs. Whether you’re a small business looking for a simple, effective ITSM solution or a large enterprise that needs a robust platform to support complex operations, Freshservice is the ideal choice.

Improved Operational Efficiency: Complete ITSM platform that goes beyond a simple ticketing system. With advanced automation features, configurable workflows and an intuitive interface, you can automate processes, reduce response times and improve the overall efficiency of your IT support team.
Scalability and Flexibility: Freshservice is scalable and can adapt to your company's growth. Whether you're a small business or a large corporation, our robust, integrable features ensure you can scale your IT operations worry-free while maintaining performance and security.
Strategic Reports and Analysis: Make informed decisions with detailed reports and customizable performance metrics. With clear insights into your IT team's performance, you can identify areas for improvement, optimize resources and align strategies to achieve business objectives more effectively.