January 2025 - Priceless Consulting

30 Jan 25

Freshworks Partner: The Benefits of Working with Certified Partners

In an increasingly digital world, companies need effective technological solutions to improve customer experience and optimize their internal processes. Freshworks, owner of services such as Freshdesk and Freshservice, is a global leader in customer service and business automation software, and its Certified Partners…

28 Jan 25

Simple and Effective Integration: How Visor.AI Connects to Your Systems

Visor.AI is a leading customer service automation company, offering innovative solutions based on Artificial Intelligence (AI) to transform the user experience. Focused on creating intelligent virtual assistants, Visor.AI helps companies improve their service by automating interactions and optimizing processes.

27 Jan 25

The Role of Retail Intelligence in Improving Customer Experience

Digital transformation has brought about significant changes in retail, particularly with the growing adoption of artificial intelligence (AI). What was once a futuristic concept is now a reality in many stores and e-commerce platforms. Retail Intelligence emerges as a strategic tool to boost the customer experience.

27 Jan 25

Employee Performance Management: How to Maximize Your Employees’ Potential

Employee performance management is a central element for the success of any organization. With the evolution of work dynamics, especially in the current scenario of digital transformation, companies have the opportunity to implement more effective strategies to optimize productivity, align…

22 Jan 25

The Ideal CRM Choice for Modern Businesses

In a constantly evolving business world, where personalization and efficiency are key to ensuring customer satisfaction, CRM (Customer Relationship Management) stands out as an indispensable tool for modern companies. More than just a platform for storing contacts, CRM has become the strategic heart of organizations,…

ITSM Software: The Perfect Ally for IT Service Management

21 Jan 25

Effective Strategies to Increase Call Center Productivity and Efficiency

Today, call centers play a vital role for businesses across a range of industries, serving as the primary point of contact between organizations and their customers. However, maintaining a productive and efficient call center is a constant challenge. This article explores some of the best strategies for…

16 Jan 25

Simplifying Human Resources with Orange HRM

In today’s world, Human Resources (HR) management is facing increasingly complex challenges. Companies of all sizes need to not only manage teams, but also ensure that processes such as recruitment, performance management and legal compliance operate in an integrated and efficient manner. In this context, tools such as…

15 Jan 25

Corporate Gamification: Strategies to Increase Team Engagement

In an increasingly competitive and dynamic market, organizations face the constant challenge of motivating their teams and maximizing productivity. Among the various approaches to achieve this goal, corporate gamification has emerged as an effective and innovative strategy. But what is corporate gamification, and…

14 Jan 25

The Importance of a Talent Management Platform in the Corporate Environment

In a constantly evolving business environment, organizations face the challenge of attracting, retaining and developing talent. This scenario is even more complex when combined with the need to align individual objectives with corporate goals. This is where a talent management platform proves essential. The Central Role of…

13 Jan 25

Why Customer Support Software is Essential for Your Business

Nowadays, customer relationships have become one of the most important pillars for the success of any business. With digitalization transforming the way businesses operate, ensuring efficient, fast and personalized customer support is more essential than ever. This is where…

Month: January 2025