December 2024 - Priceless Consulting

5 Benefícios do GoContact para melhorar a produtividade do seu Contact Center

30 Dec 24

5 Benefits of GoContact to Improve Your Contact Center Productivity

Nowadays, Contact Centers play a crucial role in customer experience and in the efficient management of communication processes. With the growing need to optimize operations and offer quality service, technological tools become essential. One such tool is GoContact, a contact center solution that…

5 Benefícios do Freshcaller para empresas que procuram eficiência no Suporte Telefônico

27 Dec 24

5 Benefits of Freshcaller for Companies Looking for Efficient Phone Support

In an increasingly competitive world, telephone support is a key element in the interaction between companies and customers. Fast, efficient and personalized service can be the decisive factor in ensuring customer satisfaction and loyalty. In this scenario, Freshcaller, part of the Freshworks family, emerges as a solution…

5 Funcionalidades do Smartsheet que precisa conhecer em 2025

26 Dec 24

5 Smartsheet Features You Need to Know in 2025

In a rapidly evolving business world, work management tools play a crucial role in keeping teams aligned, increasing productivity, and driving innovation. Smartsheet, one of the most popular collaborative management platforms, is at the forefront of this transformation, offering features that meet the needs of 2025.

SurveySparrow ou Google Forms? Descubra as Vantagens do SurveySparrow para Inquéritos Profissionais

23 Dec 24

SurveySparrow or Google Forms? Discover the Advantages of SurveySparrow for Professional Surveys

Surveys have become indispensable tools for collecting feedback and understanding customer behavior. Whether it’s measuring customer satisfaction, evaluating employee performance, or conducting market research, choosing the right tool can make all the difference in the results. Although Google Forms is widely used, the…

Visor.AI: Como Implementar um Chatbot no Atendimento ao Cliente em Poucos Passos

19 Dec 24

Visor.AI: How to Implement a Chatbot in Customer Service in Just a Few Steps

In the digital age we live in, consumer expectations regarding customer service have changed dramatically. They are looking for fast, efficient responses that are available at any time, without having to wait for a human operator. For companies, providing this level of service can be a challenge, especially when…

O OrangeHRM, uma solução de software open-source para recursos humanos, surge como uma ferramenta poderosa para centralizar e otimizar a gestão de férias e assiduidade

18 Dec 24

Centralize Vacation and Attendance Management with OrangeHRM

Effectively managing leave and attendance is a challenge for many organizations, regardless of their size. From recording absences to approving vacation requests, the lack of a centralized system can lead to issues such as human error, delays and difficulties in team planning. The…

Melhore a Comunicação Interna com as Ferramentas de Comunicação da GFoundry

17 Dec 24

Improve Internal Communication with GFoundry Communication Tools

In an increasingly competitive and digital business world, internal communication has become a strategic priority for organizations that want to foster alignment between teams, increase productivity and create a more collaborative work environment. In this context, GFoundry’s communication tools emerge as an effective, innovative and efficient solution…

Análise de Dados com a FootfallCam: Como Usar a Tecnologia para Melhorar a Experiência do Cliente

16 Dec 24

Data Analysis with FootfallCam: How to Use Technology to Improve Customer Experience

Data analytics has become an indispensable tool for companies that want to understand their customers in more depth and deliver an exceptional experience. Thanks to advanced solutions like FootfallCam, it is possible to transform traffic and customer behavior data into successful strategies that drive business. In this…

13 Dec 24

Freshdesk and CRM Integration: How to Sync Customer Management Effectively

In an increasingly competitive market, companies need tools that help them manage customer relationships efficiently and in an integrated manner. The combination of Freshdesk and a CRM is a powerful solution that allows you to centralize information, improve the customer experience and increase…

Como Automatizar Processos de Suporte ao Utilizador com o ITSM

12 Dec 24

How to Automate User Support Processes with ITSM

Nowadays, digital transformation has changed the way companies manage their IT services. The implementation of ITSM (IT Service Management) solutions has been crucial for companies that seek not only to improve operational efficiency, but also to offer a better user experience.

Month: December 2024

5 Benefits of GoContact to Improve Your Contact Center Productivity

5 Benefits of Freshcaller for Companies Looking for Efficient Phone Support

5 Smartsheet Features You Need to Know in 2025

SurveySparrow or Google Forms? Discover the Advantages of SurveySparrow for Professional Surveys

Visor.AI: How to Implement a Chatbot in Customer Service in Just a Few Steps

Centralize Vacation and Attendance Management with OrangeHRM

Improve Internal Communication with GFoundry Communication Tools

Data Analysis with FootfallCam: How to Use Technology to Improve Customer Experience

Freshdesk and CRM Integration: How to Sync Customer Management Effectively

How to Automate User Support Processes with ITSM

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