Satisfaction Surveys
With SurveySparrow create interactive surveys and get valuable feedback from your customers and employees
SurveySparrow: Excellence in customer and employee relations
- Satisfaction Surveys
- Omnichannel
- Customizable Surveys
- Surveys via Chat
- NPS Net Promoter Score
- Email, SMS, Whatsapp
- Workflow
- 360-degree Assessments
- Employee Portal
- Employee Retention
- Recruitment
- Welcoming and Integration
- Training
- Performance Evaluation
- Dashboards
- Reporting
- Marketplace Integrations
- AI Survey Generator
- Survey Templates
- Market Research
- Brand Loyalty
Intuitive and quick-to-create surveys
Create intuitive, quick-to-create surveys with SurveySparrow's user-friendly interface. Develop highly personalized conversational searches for a variety of purposes, ensuring valuable insights in any context. With this innovative approach, reach up to 40% more answers for a comprehensive understanding of your audience's needs.
Sharing Surveys Through Multiple Channels
Collect feedback easily and efficiently. SurveySparrow has surveys available across multiple channels to ensure you reach your customers wherever they are. Additionally, you have access to consolidated performance in a single location, providing the convenience you need to make informed and strategic decisions for your business.
Task automation is synonymous with productivity gains
With SurveySparrow's ability to create visually intuitive workflows, you can automatically trigger Response Management. This allows you to interact with your customers proactively, responding efficiently to their needs and providing an exceptional experience.
Automatic ticket generation for internal resolution
SurveySparrow enables the automatic creation of tickets for internal resolution, simplifying the process of transforming survey responses into automated tickets. With efficient resolution tracking, you can close the feedback loop effectively, ensuring that all issues are handled quickly and accurately, providing a high-quality experience for your customers.
Business Intelligence
Get valuable insights to boost your business with SurveySparrow. Analyze data, identify trends and set priorities intelligently. By obtaining relevant information, you can make more assertive decisions and achieve your goals more effectively.
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