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IT Service Management (ITSM)

Obtenha a melhor relação preço-qualidade, otimize a performance dos seus agentes e encante os seus colaboradores com o Helpdesk IT mais moderno e intuitivo do mercado.

Excellence in IT Support

Transform your IT service management for the future

With a focus on users, ITSM was designed for immediate setup and use. Its advanced capabilities in artificial intelligence and automation enable employees to respond to requests directly in the tools they are already accustomed to working with.

Modernize Your Service Management Instantly
Minimize Downtime Maximize Service Availability

Maximize IT service availability time

Unify the management of IT services and operations for more effective performance. With the automation of alerts, shift management, and intelligent rules for notification management, your business will operate with maximum efficiency. Optimize processes to ensure that IT services are always available to users.

Automatically capture and manage all IT assets of your organization

With ITSM, you have real-time access to a view of your infrastructure, allowing for the easy and quick construction of a CMDB (Configuration Management Database) that updates automatically, encompassing all your hardware, software, and SaaS.

Discover Optimize And Manage All Your It Assets
Streamline Processes Across Departments

Optimize the processes of all departments

IT, Human Resources, Maintenance, Finance, Legal – By expanding the internal Helpdesk to all corporate teams, you simplify processes, eliminating the reliance on multiple tools. This results in a consistent and effective internal support platform for all your employees.

Develop and execute projects in a simple and effective manner

With ITSM, it's easy to create templates for Agile and Waterfall projects from scratch or using existing tickets. Native artificial intelligence will provide reports on resources, deadlines, and even project outcome forecasts.

Plan And Implement Projects Easily

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