March 2025 - Priceless Consulting

Automatização no atendimento: a chave para aumentar a produtividade

31 Mar 25

Service automation: the key to increasing productivity

The quest to increase productivity in customer service has become a priority for companies of all sizes. With increasing customer expectations and increasing volume of interactions, support teams face constant challenges in providing fast and effective responses. Customer service automation is emerging as a solution…

Como a Inteligência Artificial Está a Transformar o Suporte ao Cliente

28 Mar 25

How artificial intelligence is transforming customer support

Artificial intelligence (AI) is playing an increasingly important role in the business world, especially in customer support. By applying AI, companies can not only automate processes but also significantly improve the customer experience. In this article, we explore how artificial intelligence is helping…

Como automatizar o suporte ao cliente com um software helpdesk

28 Mar 25

How to automate customer support with helpdesk software

In an increasingly digital world, efficient customer service has become crucial to the success of any business. For companies looking to maintain quality service while increasing productivity, customer support automation is the ideal solution. A well-implemented helpdesk software can…

Gestão de performance: como maximizar o potencial dos seus colaboradores

28 Mar 25

Performance management: how to maximize your employees’ potential

Performance management is one of the fundamental pillars for the success of any organization. When well structured, it allows you to optimize processes, increase team motivation and drive results. But how can you ensure that your employees are reaching their full potential? In this article, we explore the best practices for…

Contact Center Cloud: Como pode revolucionar a comunicação com os clientes

25 Mar 25

Contact Center Cloud: How it can revolutionize customer communication

The relationship between companies and customers is evolving rapidly, and the adoption of innovative technologies is becoming essential to ensure efficient and personalized service. The Contact Center Cloud emerges as a revolutionary solution, offering greater flexibility, scalability and efficiency for companies that want to optimize communication with their customers.

A importância da automação na gestão de infraestruturas IT

20 Mar 25

The importance of automation in IT infrastructure management

Managing IT infrastructures has become an increasingly challenging task for companies, due to the increasing complexity of systems and the need to ensure efficiency and security. In this scenario, automation plays a fundamental role, reducing human errors, optimizing processes and improving scalability. But what is the…

Agilize o suporte ao cliente com o Zendesk e transforme a experiência do seu negócio

19 Mar 25

Streamline customer support with Zendesk and transform your business experience

In a world where speed and efficiency are key, providing responsive customer support can be the difference that sets your company apart from the competition. Consumers expect quick responses, effective solutions and a seamless experience across all service channels. But how do you ensure that…

Como um software de suporte ao cliente pode transformar o atendimento

18 Mar 25

How customer support software can transform service

The way companies interact with their customers is a determining factor in the success or failure of any business. In today's world, where the demand for fast and efficient service has never been higher, having tools that improve this interaction is essential. This is where…

14 Mar 25

IT Incident Management: How to Ensure Effective Communication

Incident management is one of the fundamental pillars for the operational efficiency of IT teams. However, many organizations face challenges in communication, which can lead to delays, errors and negative impact on the user experience. This article explains how to ensure effective communication in incident management…

Como o Zendesk melhora a eficiência da sua equipa de suporte

13 Mar 25

How Zendesk makes your support team more efficient

In today’s world, where customer experience defines a company’s success, ensuring agile and efficient support is essential. Many support teams face challenges such as high demand, fragmented communication and inefficient processes. To overcome these difficulties, having a robust and intuitive solution makes all the difference.…

Month: March 2025

Service automation: the key to increasing productivity

How artificial intelligence is transforming customer support

How to automate customer support with helpdesk software

Performance management: how to maximize your employees’ potential

Contact Center Cloud: How it can revolutionize customer communication

The importance of automation in IT infrastructure management

Streamline customer support with Zendesk and transform your business experience

How customer support software can transform service

IT Incident Management: How to Ensure Effective Communication

How Zendesk makes your support team more efficient

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