2025 - Page 4 of 11 - Priceless Consulting

22 Apr 25

From onboarding to retention: the role of managers supported by HR technology

Talent retention is one of the biggest challenges faced by organizations today. In a highly competitive market, where the shortage of qualified talent is intensifying, companies need effective strategies to attract, integrate and, above all, retain the best professionals. Onboarding and talent management…

Why CRM is Essential for Improving Customer Management

17 Apr 25

Why CRM is essential to improve customer management

Customer relationships are the heart of any company. And in an increasingly competitive market, having tools that enhance this connection can make all the difference. In this context, CRM customer management emerges as an indispensable strategic solution. But why is this system so important?

17 Apr 25

What is a cloud call center and how does GoContact simplify its implementation?

Nowadays, companies from all sectors are looking for flexible, scalable and effective solutions to improve the customer experience. Among these solutions, the cloud call center stands out as one of the most innovative and efficient options. But what is a cloud call center in practice? And…

15 Apr 25

Customer Service Challenges and How to Overcome Them with Technology

Today, customer service is much more than just a support channel. It is one of the most strategic points of contact between a brand and its customers — and often what defines whether a relationship grows stronger or ends. Despite this, many companies continue to…

The importance of GLPI in organizing tickets and assets

14 Apr 25

The importance of organizing tickets and assets with GLPI

Keeping order amidst so many requests and equipment can seem like an impossible task. But for those who work in IT, this organization is essential — and that’s where GLPI comes in. This powerful tool has helped teams around the world stay organized, productive and ready to go.

11 Apr 25

How Voicebots Are Transforming Customer Service and Improving the Experience

Voicebot technology has been gaining popularity in recent years, significantly transforming the way businesses interact with their customers. Automated voice communication is not just an emerging trend, but a smart solution that is improving customer service efficiency and…

11 Apr 25

GLPI Network: is it worth investing in this IT solution?

What is GLPI Network GLPI Network is a professional open source solution developed for IT management in business environments. Initially created as an open source tool, GLPI has evolved to offer an official and certified version, with professional support, regular updates and advanced features,…

10 Apr 25

ITSM solutions that facilitate the digital transformation of companies

Digital transformation is an inevitable path for companies that want to remain competitive and relevant in an increasingly demanding market. In this scenario, ITSM (IT Service Management) solutions emerge as fundamental allies to facilitate this process. But what makes these solutions so essential and how can they…

08 Apr 25

Zendesk Portugal: advantages of implementing helpdesk software with a local partner

Choosing the right technology to support customer service is just the first step. The real difference lies in how this technology is implemented, integrated and optimized for your company’s reality. That’s why having a local partner makes all the difference. When working with…

07 Apr 25

IT Asset Management: How to Avoid Failures and Improve Performance

IT asset management is crucial to organizational success In an increasingly digital world, IT asset management has become a key part of ensuring the smooth running and competitiveness of organizations. Equipment, software, licenses, networks and systems are valuable assets that, when well managed, can…

Year: 2025