Freshworks United Kingdom
Experts at Freshworks Portugal, we help companies optimize their customer support processes, IT operations and sales teams through the implementation and customization of Freshworks solutions.
Explore Freshworks
Enhance customer and employee experience with Artificial Intelligence
Freshworks offers a complete suite of cloud-based enterprise solutions designed to modernize the way businesses interact with customers and internal teams. With intelligent, easy-to-use features, it enables you to personalize experiences, automate processes, and achieve better outcomes without the rigidity and high costs of traditional systems.
Faster, less effort
Freshworks offers a suite of cloud solutions with native Artificial Intelligence, designed to improve the experience of customers and employees.
Visible results
Intelligent automation frees up teams to focus on what really matters. Companies that use Freshworks report real improvements in their operations.
Global presence
Freshworks is used by 73,000+ businesses in 120+ countries, spanning industries like retail, technology, education, healthcare, and financial services.
Scalable and flexible
Freshworks solutions are designed to grow with your business, offering a simple interface that is quick to set up and requires little training to get started.
Freddy AI
Freddy AI powers the entire Freshworks platform, powering intelligent automation, real-time responses, outcome predictions, and ongoing support—for both customers and employees.
Freshworks Products
Technology to improve every touchpoint
Freshworks offers tools designed to transform customer service, modernize internal operations, and drive sales — with native AI and a focus on experience.
Freshdesk United Kingdom – Helpdesk Customer Service
Centralize all interactions in a single intuitive platform.
Manage and resolve customer requests quickly, streamlining support across channels like email, chat, phone, and social media.
→ Improve team efficiency and increase customer satisfaction with faster, more organized responses.
Freshservice Portugal – ITSM
Organize your team's requests
Streamline internal workflow with a centralized ticket management solution.
Ideal for departments such as IT, HR or operations, which need to quickly track and resolve employee requests.
→ Gain control, transparency and agility in resolving internal problems.
Freshsales Portugal – CRM
Marketing and sales CRM for sales teams
Optimize the entire sales cycle with a platform that helps you capture, qualify and manage leads intelligently.
With automation and the support of Freddy AI, make prospecting easier and close deals faster.
→ Increase sales team productivity and improve pipeline forecasting and management.
sectors of activity
Industries driving innovation in service, sales and operations with Freshworks.
Retail
Health
Education
Government
Tourism and Hospitality
Financial Services
Media and Entertainment
Software and Technology
Industry
Internet and Devices
PRICELESS SERVICES + Freshworks
End-to-end support for your operations
THE Priceless Consulting presents a complete approach to getting the most out of the Freshworks platform for your business.
Team building
We offer practical training for all members of your team, focusing on best practices for efficient and productive use of the platform.
Custom implementation
We tailor Freshworks solutions to your business needs for quick and effective implementation.
Ongoing technical support
We provide ongoing technical support after implementation. We resolve issues, update processes and optimize operations.
Specialized Consulting
We help your business get the most out of Freshworks solutions. Continuously optimize your operations with a focus on improving the customer experience.
Why choose Priceless?
Working with Priceless Consulting means having a dedicated partner, with in-depth knowledge of the Freshworks platform in United Kingdom and fully focused on the success of your company.
Freshworks specialized and certified team
Close and continuous monitoring
Support in English, hassle-free
Experience in different sectors (retail, technology, financial services, e-commerce, etc.)
Integration adjusted to the reality of your company
Talk to a Freshworks expert
Priceless Consulting is a Freshworks specialist in United Kingdom. Contact us to find the right solution for your business.
Freshworks is trusted by
over 73,000+ companies
FAQ
Is Priceless an official Freshworks partner?
Yes, we are an official Freshworks partner in Portugal. We help companies implement and get the most out of their solutions, with close support, training and ongoing consulting.
Do Freshworks solutions integrate with other tools we already use?
Yes. Freshworks offers native integrations with hundreds of popular tools like Microsoft Teams, Slack, Google Workspace, HubSpot, and more. You can also integrate with internal systems via API.
How much does it cost to use Freshworks tools?
Prices vary depending on the product, number of users and features chosen. Contact us for a proposal tailored to your company's needs.
What type of businesses should use Freshworks tools?
Businesses of all sizes — from startups to large organizations — can benefit from Freshworks. Our products are flexible and adaptable to areas such as customer support, IT, sales, marketing, and internal operations.
Is it possible to migrate from other platforms?
Yes. We help with the data migration process and configuration of the new platform, ensuring a safe, fast transition without loss of information.
Do you have post-implementation support?
Yes. We provide ongoing technical support, consulting, and optimization over time, ensuring that Freshworks solutions continue to meet your business needs.
Explore articles about Freshworks
Useful Resources and Content
What Freshworks customers say
Revolutionize your services with Priceless Consulting and Freshworks
As Freshworks Gold Partners, We offer customized implementation and dedicated support for companies in Portugal, Brazil, Spain, the UK and England. Benefit from expert consulting, dedicated training and ongoing monitoring to maximize the return on your investment.
Choose Priceless Consulting for efficient service management and seamless integration.
