CloudTalk UK & Ireland
Priceless Consulting is a CloudTalk specialist in the UK & Ireland. We offer sales, support, operations, and recruitment teams a single voice platform for global calls, powerful workflows, and AI-powered voice agents.
Explore Cloudtalk
Cloud-based telephony solution and intelligent contact center
CloudTalk is a cloud-based communication platform that transforms how businesses make calls, manage support and sales teams, and improve the overall customer experience through advanced telephony features and CRM integrations.
More than calls
Cloud-based telephony technology designed to improve communication with customers and teams, from sales to support.
Visible results
Companies using CloudTalk are reporting clear increases in productivity, reduced wait times, and improved call quality.
Global presence
Local phone numbers available in over 160 countries, allowing businesses to operate internationally while offering a local experience.
Scalable and flexible
Adaptable to business growth, with customized configurations, simple integrations with CRM and helpdesks, and personalized automations.
AI Integration
CloudTalk's artificial intelligence helps teams make calls more efficient and informed through features like automatic transcription and intelligent summaries. These features transform voice interactions into actionable business insights, improving service quality and increasing agent productivity, allowing them to focus on other tasks.
Cloudtalk Solutions
The Right Tool for Every Challenge
CloudTalk offers different layers of technology to cover all aspects of your voice communication:
CloudTalk Dialer
Sales Automation
Focused on outbound teams. Includes Power Dialer and Smart Dialer, which eliminate time wasted manually dialing numbers, allowing your sales representatives to spend more time talking to qualified leads and less time on administrative tasks.
CloudTalk Voice Agent - CeTe
Conversational Intelligence
Customers expect instant help, but teams are buried in voicemails, stuck on pending tasks, or outside of working hours. To help you, CloudTalk's AI voice agent CeTe follows up with customers, returns calls, and gets in touch before leads go cold.
sectors of activity
We adapt CloudTalk to the specific requirements of your industry, ensuring compliance and performance
Retail
Health
Education
Recruitment
Tourism and Hospitality
Financial Services
Media and Entertainment
SaaS and Technology
Industry
Insurance
PRICELESS SERVICES + Cloudtalk
End-to-end support for your operations
We combine our consulting expertise with CloudTalk's leading voice technology to transform your communications.
Consulting and Workflow Design
We designed the intelligent IVR voice and menu strategy to reduce wait times and ensure that each customer quickly reaches the right specialist.
Implementation and Technical Setup
We set up your entire infrastructure in the cloud, from international number porting to defining routing rules and customer service hours.
Integration with CRM and Helpdesk
We connect CloudTalk to your CRM and Helpdesk tools. We automate call logging and data synchronization so your team has complete context for every contact.
AI and Performance Analytics
We implemented automated transcription and summaries powered by AI, enabling us to audit the quality of conversations at scale and optimize team performance based on real data.
Why choose Priceless?
Working with Priceless Consulting means having a dedicated, experienced, and reliable partner with in-depth knowledge of the CloudTalk platform in the UK & Ireland.
Specialized and certified team
Close and continuous monitoring
Support in English, hassle-free
Experience in various sectors (retail, technology, financial services, e-commerce, etc.)
Integration adjusted to the reality of your company
Speak with CloudTalk experts
Priceless Consulting is a CloudTalk Partner. Contact us to discover the right solution for your business.
CloudTalk is trusted by
more than 2000 companies
FAQ
What is CloudTalk and how can it help my company?
CloudTalk is a cloud-based intelligent telephony system designed for support and sales teams. It helps your business by automating call flows, providing real-time data, and integrating voice directly into your CRM, increasing productivity and service quality.
How long does the implementation process take?
It depends on the complexity of your call flows (IVR) and integrations. A standard setup can be ready in a few days, while more complex projects, with advanced automations and number portability, can take between 2 and 4 weeks.
Is it possible to keep my current phone numbers?
Yes. CloudTalk supports number porting for over 160 countries. Our team assists with the entire technical transition process to ensure you don't lose any calls during the move to the cloud.
What team size is CloudTalk suitable for?
The platform is highly scalable. It is effective for small teams of 3 agents who need to professionalize their customer service, as well as for large contact centers that operate with hundreds of lines and require advanced AI and automation features.
Do you have post-implementation support?
Sure. Priceless Consulting offers ongoing support, with technical assistance, consulting, and quick answers to your questions.
Explore articles
Useful Resources and Content
What CloudTalk customers are saying
Revolutionize your services with Priceless Consulting and CloudTalk!
As CloudTalk partners, we offer customized implementation and support. Dedicated to companies in Portugal, Brazil, Spain, the United Kingdom & Ireland, and Italy. Benefit from our specialized consulting, training, and ongoing support to maximize your return on investment.
Choose Priceless Consulting for efficient service management and seamless integration.
