Artificial intelligence (AI) is revolutionizing many industries, and customer service is no exception. Visor AI, an AI-powered platform, enables your business to build and deploy virtual assistants, known as chatbots, with no coding required. Let’s explore how Visor AI can benefit professionals ranging from customer service managers to IT and marketing directors.
Advantages of Visor AI for Businesses
For business owners, efficiency and profitability are crucial. Visor AI offers solutions to artificial intelligence that allow you to automate customer service processes, reducing costs and improving efficiency. With Visor AI, companies can offer high-quality service without the need for large investments.
Better Ticket Management for Customer Service Managers
Customer service managers are constantly looking for ways to improve ticket management and customer satisfaction. Visor AI integrates seamlessly with existing systems, providing fast and accurate responses to customers. This not only improves efficiency but also increases user satisfaction.
Efficient Automations: Visor AI solutions enable you to automate repetitive tasks, freeing up your team to focus on more complex issues
Immediate Answers: Visor AI provides real-time responses, improving customer experience and motivation.
Data Analysis: The platform provides valuable insights into user behavior, enabling continuous improvements to the service.
Security and Integration for IT Directors
For IT directors and CTOs, security and integration are top concerns. Visor AI uses the latest security technologies to protect customer data. Additionally, its ability to integrate with different platforms ensures a smooth and seamless transition.
Advanced Security: Visor AI uses cutting-edge security protocols to ensure customer data is protected and GDPR compliant.
Easy Integration: The platform is compatible with various IT tools, facilitating integration with existing systems.
Centralized Management: Visor AI enables centralized management of customer interactions, simplifying performance monitoring and analysis.
Improving Motivation for Marketing Directors
Marketing directors are always looking for new ways to improve customer engagement. Visor AI enables more personalized and efficient engagement, resulting in increased customer engagement and loyalty.
Personalized Interaction: THE artificial intelligence allows you to offer personalized responses, increasing user satisfaction and loyalty.
Continuous Improvement: Data analysis allows you to identify areas for improvement, helping to optimize marketing strategies.
Task Automation: Visor AI automates repetitive tasks, allowing the marketing team to focus on strategic activities.
Smooth Onboarding for Product Managers
For product managers, smooth integration is essential to ensure a successful implementation. Visor AI offers a flexible platform that easily adapts to each company’s specific needs.
Flexibility: Visor AI adapts to your company's specific needs, ensuring a smooth and effective implementation.
Product Insights: The platform provides valuable data on product usage, helping to identify areas for improvement.
Simple Integration: Visor AI integrates easily with existing systems, making it easy for your team to adopt.
What does Visor AI offer?
Studio .AI: Prepare your knowledge base to feed our AI algorithms and continuously improve them with our AI Studio. Examples include using synonyms specific to your company, creating compound words specific to your industry, and analyzing chatbot responses.
Builder .AI: Create your chatbot usage flow and ideal use cases. With our Builder capabilities, you can even enhance the user experience using images, buttons, and shortcuts.
.AI Chat: Are there questions that aren’t automatically answered yet? No problem. On our platform, they can be immediately routed to your customer support team to handle directly.
SSO (Single Sign-On): Allows easy access to the Visor AI platform or Chat Widget using your existing identity provider.
Intents / Entities: Entities can be recognized and used to create a more interactive response or trigger an action configured by you.
SFTP (Secure File Transfer Protocol): Allows you to configure routines for analysis and historical files on our platform.
VPC (Virtual Private Cloud): With non-public access, it is possible to implement our solution in a completely private cloud environment for each client.
API: If you want to use another channel, the API allows you to use the Visor AI platform API.
Speech-to-Text and Text-to-Speech: Allows your customers to send voice commands, which are analyzed by AI algorithms and generate an automatic response.
Document Sharing: You can send and receive documents through the chat channel, helping to reduce touchpoints and improve resolution times.
Distribution Between Departments: When a conversation is passed to assistants, you can prepare the conversation that the specialized team will deliver, considering the topic of the conversation and the skills of each assistant.
Ready to Maximize Your Customer Service?
With Visor AI, you can do it from day one. Let us show you how to apply digital transformation to customer experience!
Visor AI is the ideal solution for those looking to innovate in customer service with artificial intelligence cutting-edge. If your company needs effective and secure solutions, our platform is ready to meet your needs.
AI Display: Choose Priceless Consulting for a Custom Implementation
By choosing Priceless Consulting to implement Visor AI, you are choosing a local partner who understands the needs of businesses in Portugal. We offer personalized support and expert advice, adapting Visor AI to the specific needs of your business.
With Priceless Consulting, you have access to ongoing coaching, dedicated training and local technical support, ensuring efficient platform integration. We maximize the return on your Visor AI investment by providing tailored solutions and a superior experience.
