Marketing Priceless, autor em Priceless Consulting

How to Automate Your Call Center with AI

09 Oct 24

How to Automate Call Center with AI?

Nowadays, companies are looking for ways to optimize operations and reduce costs. One of the most promising solutions is call center automation with AI. For customer service and IT managers, finding efficient, secure, and easy-to-integrate solutions is a challenge.

08 Oct 24

What are NPS Satisfaction Surveys? Fundamentals and Tools

NPS (Net Promoter Score) satisfaction surveys are a fundamental tool for measuring customer loyalty and satisfaction. Simple to implement, NPS surveys provide clear insight into the user experience and the likelihood of them recommending your company. For companies looking for easy-to-use tools,…

07 Oct 24

Good Practices for Satisfaction Surveys

Satisfaction surveys are essential tools for any organization that wants to measure the quality of its service and identify areas for improvement. Whether in healthcare, retail, or the IT sector, satisfaction surveys are a practical and scalable way to collect customer feedback. In this…

02 Oct 24

Benefits of Sales Sequences

In today’s business world, where competition is intense and consumers’ attention spans are increasingly scarce, companies need to adopt effective strategies to generate leads and optimize the productivity of their sales teams. One of the tools that has gained prominence in this scenario is sales…

01 Oct 24

What are Satisfaction Surveys? Fundamentals and Tools

What are satisfaction surveys? This is a fundamental question for any company or organization that values feedback from its users. Satisfaction surveys are essential tools for measuring the quality of products or services offered and for identifying areas for improvement. In simple terms, they consist of…

30 Sep 24

What Does Marketing Automation Mean?

The term Marketing Automation refers to the use of tools and software to automate repetitive tasks in marketing strategies, allowing for a more efficient and personalized approach. For a marketing manager looking to increase the number of leads generated each month and improve the productivity of the sales team, Marketing Automation is a great way to…

27 Sep 24

What is Marketing Automation? Fundamentals and Tools

Marketing Automation is transforming the way companies manage their campaigns and interact with their customers. For marketing managers looking to increase the number of leads generated each month and optimize the productivity of their sales team, understanding the fundamentals of this strategy and the benefits it offers…

26 Sep 24

What is a Chatbot? Fundamentals and Tools

What is a Chatbot? Fundamentals and Tools In an increasingly digital world, the use of chatbots has become essential for companies looking to improve customer service efficiency and optimize their internal processes. But what exactly is a chatbot? This article explores the fundamentals of this technology and…

25 Sep 24

What is CRM? Fundamentals and Tools

CRM, or Customer Relationship Management, is an essential strategy for companies looking to optimize the management of their interactions with customers and potential customers. This system not only allows you to centralize data, but also transform business relationships, leading to a significant increase in lead generation…

24 Sep 24

What is Helpdesk? Fundamentals and Tools

In today’s business environment, providing excellent customer service is essential to ensuring user satisfaction and loyalty. An efficient Helpdesk system allows for centralized management of support requests, automates processes, and facilitates communication between teams and customers. In this article, we’ll explore what a Helpdesk is…

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