Marketing Priceless, autor em Priceless Consulting

09 Sep 24

How to Increase Employee Satisfaction with an Internal Helpdesk

Efficient management of an internal helpdesk is essential to keep employees motivated and ensure the continuity of IT operations. When teams face challenges such as manual processes and a lack of automation, employee satisfaction can be severely affected. This article will explore strategies to optimize the…

06 Sep 24

Importance of SLAs in Customer Support

Service Level Agreements (SLAs) are essential to ensure that customers’ needs are met efficiently and within established timeframes. In a customer support environment, SLAs play a crucial role in increasing user satisfaction, improving…

05 Sep 24

Importance of Asset Management in ITSM

Importance of Asset Management in ITSM Asset management in ITSM (IT Service Management) is one of the fundamental pillars to ensure operational efficiency and control over an organization’s technological resources. For IT managers dealing with manual processes, a large volume of…

04 Sep 24

Guide to Implementing Artificial Intelligence in Your Company

Artificial Intelligence (AI) has become an essential component for companies that want to remain competitive and innovative in today’s markets. Implementing Artificial Intelligence in your organization may seem like a complex task, but with proper planning and choosing the right tools, it is possible to integrate this technology into…

03 Sep 24

Advantages of Using Gamification in Customer Support

Gamification in customer support has emerged as an innovative solution to improve customer satisfaction and support agent motivation. This article explores how gamification can transform customer support by providing a more engaging and effective approach to solving problems and meeting customer needs.

02 Sep 24

Benefits of implementing Artificial Intelligence in my company

Artificial Intelligence (AI) is transforming businesses across a range of sectors. By integrating AI into their processes, organisations can achieve operational optimisation, improve customer experience and gain a significant competitive advantage. Below, we explore the key benefits of implementing AI in your business. Increased productivity,…

30 Aug 24

Benefits of Implementing AI in Marketing

In a constantly evolving business environment, the integration of Artificial Intelligence (AI) into marketing is not just a trend, but a necessity for companies looking to differentiate themselves and maximize their results. For marketing managers who want to increase the number of leads generated each month, optimize the productivity of their…

29 Aug 24

Benefits of implementing AI in HR Management

Digital transformation is impacting several areas of companies, and human resources (HR) management is no exception. The implementation of artificial intelligence (AI) in this area offers a range of advantages, from automating administrative tasks to improving the employee experience. Let’s take a closer look…

28 Aug 24

Benefits of Implementing AI in IT Support

Artificial Intelligence (AI) is revolutionizing internal IT support, bringing a series of advantages that optimize team performance and improve user experience. Implementing AI in IT support offers intelligent solutions capable of automating processes, reducing costs and providing more accurate insights. Let’s…

27 Aug 24

Benefits of Implementing AI in the Commercial Area

Digital transformation continues to shape the business landscape, and Artificial Intelligence (AI) is emerging as an essential tool in optimizing business operations. Implementing AI in sales offers numerous benefits, from automating tasks to analyzing large volumes of data. For business managers, AI is a key tool in…

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