Marketing Priceless, autor em Priceless Consulting

Melhores práticas para implementar o GLPI na sua equipa de suporte

03 Jun 25

Best practices for implementing GLPI in your support team

Implementing an effective IT service management system can radically transform the way your support team operates. Among the most popular open source solutions on the market is GLPI (Gestionnaire Libre de Parc Informatique). In this article, we will guide you through the best practices for implementing…

Como uma Ticketing Tool Pode Melhorar a Gestão de Incidentes

02 Jun 25

How a ticketing tool can improve incident management

In any modern organization, ensuring service continuity and resolving issues quickly is essential. Whether in a small business or a large enterprise, incident management has become a critical area for the smooth running of operations — especially in the IT area. But how can we ensure rapid responses, accurate records…

Como o Envolvimento de Colaboradores Pode Impulsionar a Motivação e a Produtividade da Sua Equipa

30 May 25

How Employee Engagement Can Boost Your Team’s Motivation and Productivity

What’s holding your team back? In many organizations, it’s common to find teams with great potential but who aren’t achieving the expected results. Lack of initiative, low productivity and an apathetic environment are symptoms of an often overlooked problem: lack of employee engagement.…

Customer Service Automation Software Como a Automação Está a Redefinir o Suporte ao Cliente

29 May 25

Customer service automation software: how automation is redefining customer support

The way companies manage their customer support has changed radically in recent years. Accelerated digitalization and increasing consumer demand have driven a true revolution: customer support automation. In this article, we explore how automation software is transforming customer service,…

Como o GLPI pode transformar a gestão de incidentes na sua empresa

28 May 25

GLPI Incident Management: How GLPI can transform incident management in your company

In the digital age, effective incident management is vital to ensure business continuity and user satisfaction. If your company is still struggling to control and resolve IT issues, GLPI may be the solution you are looking for. In this article, we will show you how GLPI can…

Workforce Management: Como Otimizar Recursos e Aumentar a Eficiência nas Empresas

27 May 25

Workforce management: how to optimize resources and increase efficiency in companies

Efficiency is a priority for any company that wants to remain competitive. In an increasingly digital and results-oriented scenario, intelligent workforce management is one of the fundamental pillars for maximizing productivity, reducing operating costs and ensuring a good employee experience. This is where…

Guia completo do Smartsheet Boas práticas para utilizadores iniciantes

23 May 25

Smartsheet for Beginners: A Complete Guide with Best Practices

If you’re new to Smartsheet and looking for a simple, effective way to organize your projects, you’ve come to the right place. In this comprehensive guide for beginners, you’ll learn everything you need to get the most out of this powerful collaborative work management tool. The…

Simplificando a gestão de pedidos e solicitações de IT

22 May 25

Simplifying IT order and request management

Efficiency in IT is essential for the smooth running of any organization. From small businesses to large corporations, effective management of IT requests and orders can mean the difference between productivity and chaos. In this article, we’ll explore how to streamline this process with a focus on…

CRM Software em Portugal: Soluções Adaptadas para o Mercado Nacional

21 May 25

CRM in Portugal: solutions adapted to the national market

What makes CRM in Portugal so essential for companies In a business context where personalization and speed of service make all the difference, having tools that strengthen customer relationships has become essential. This is precisely where CRM software in Portugal comes in…

Porque escolher o GLPI para melhorar a gestão de IT?

20 May 25

Why choose GLPI to improve IT management?

The right solution for efficient IT management In an increasingly digital world, efficient IT management has become essential to the success of any organization. The increasing complexity of IT systems, the increasing needs of users and the urgency of problem-solving require tools that are…

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