Marketing Priceless, autor em Priceless Consulting

Como os Voicebots Estão a Transformar o Atendimento ao Cliente e Melhorar a Experiência

11 Apr 25

How Voicebots Are Transforming Customer Service and Improving the Experience

Voicebot technology has been gaining popularity in recent years, significantly transforming the way businesses interact with their customers. Automated voice communication is not just an emerging trend, but a smart solution that is improving customer service efficiency and…

GLPI Network: vale a pena investir nesta solução para IT?

11 Apr 25

GLPI Network: is it worth investing in this IT solution?

What is GLPI Network GLPI Network is a professional open source solution developed for IT management in business environments. Initially created as an open source tool, GLPI has evolved to offer an official and certified version, with professional support, regular updates and advanced features,…

Soluções ITSM que Facilitam a Transformação Digital das Empresas

10 Apr 25

ITSM solutions that facilitate the digital transformation of companies

Digital transformation is an inevitable path for companies that want to remain competitive and relevant in an increasingly demanding market. In this scenario, ITSM (IT Service Management) solutions emerge as fundamental allies to facilitate this process. But what makes these solutions so essential and how can they…

Zendesk Portugal: vantagens de implementar um software helpdesk com um parceiro local

08 Apr 25

Zendesk Portugal: advantages of implementing helpdesk software with a local partner

Choosing the right technology to support customer service is just the first step. The real difference lies in how this technology is implemented, integrated and optimized for your company’s reality. That’s why having a local partner makes all the difference. When working with…

Gestão de ativos em IT: como evitar falhas e melhorar o desempenho

07 Apr 25

IT Asset Management: How to Avoid Failures and Improve Performance

IT asset management is crucial to organizational success In an increasingly digital world, IT asset management has become a key part of ensuring the smooth running and competitiveness of organizations. Equipment, software, licenses, networks and systems are valuable assets that, when well managed, can…

GLPI e ITSM: a combinação perfeita para uma gestão estruturada

04 Apr 25

GLPI and ITSM: the perfect combination for structured ITSM management

Operational efficiency and the organization of structured ITSM management processes are decisive factors for the success of IT teams. In this scenario, GLPI emerges as a robust, flexible and highly effective solution for companies seeking greater control, automation and visibility over their IT services.…

A evolução do suporte ao cliente: tecnologia a favor da eficiência

04 Apr 25

The Evolution of Customer Support: Technology and Efficiency

The way a brand interacts with its customers can determine its reputation, loyalty and growth. The evolution of customer support is closely linked to technology and efficiency, two factors that have revolutionized the consumer experience in recent decades. In an increasingly digital and…

SurveySparrow: Descubra a Plataforma Ideal para Criar Inquéritos de Satisfação

03 Apr 25

SurveySparrow: The ideal platform for creating satisfaction surveys

Customer satisfaction is one of the key indicators of success for any business. To measure and improve this satisfaction, well-structured surveys are essential. However, finding the right survey platform can be a challenge. SurveySparrow is an intuitive, effective and feature-rich solution.

Automatização no Atendimento: Como o GoContact revoluciona a experiência do cliente

02 Apr 25

Automation in customer service: how GoContact revolutionizes the customer experience

In today’s world where customers demand fast, personalized responses, customer service automation has become essential for businesses looking to deliver an efficient, frictionless experience. GoContact, a leader in cloud-based contact center solutions, is transforming the way businesses interact with their customers.

Automatização no atendimento: a chave para aumentar a produtividade

31 Mar 25

Service automation: the key to increasing productivity

The quest to increase productivity in customer service has become a priority for companies of all sizes. With increasing customer expectations and increasing volume of interactions, support teams face constant challenges in providing fast and effective responses. Customer service automation is emerging as a solution…

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