Marketing Priceless, autor em Priceless Consulting

A importância da automação na gestão de infraestruturas IT

20 Mar 25

The importance of automation in IT infrastructure management

Managing IT infrastructures has become an increasingly challenging task for companies, due to the increasing complexity of systems and the need to ensure efficiency and security. In this scenario, automation plays a fundamental role, reducing human errors, optimizing processes and improving scalability. But what is the…

Agilize o suporte ao cliente com o Zendesk e transforme a experiência do seu negócio

19 Mar 25

Streamline customer support with Zendesk and transform your business experience

In a world where speed and efficiency are key, providing responsive customer support can be the difference that sets your company apart from the competition. Consumers expect quick responses, effective solutions and a seamless experience across all service channels. But how do you ensure that…

Como um software de suporte ao cliente pode transformar o atendimento

18 Mar 25

How customer support software can transform service

The way companies interact with their customers is a determining factor in the success or failure of any business. In today's world, where the demand for fast and efficient service has never been higher, having tools that improve this interaction is essential. This is where…

14 Mar 25

IT Incident Management: How to Ensure Effective Communication

Incident management is one of the fundamental pillars for the operational efficiency of IT teams. However, many organizations face challenges in communication, which can lead to delays, errors and negative impact on the user experience. This article explains how to ensure effective communication in incident management…

Como o Zendesk melhora a eficiência da sua equipa de suporte

13 Mar 25

How Zendesk makes your support team more efficient

In today’s world, where customer experience defines a company’s success, ensuring agile and efficient support is essential. Many support teams face challenges such as high demand, fragmented communication and inefficient processes. To overcome these difficulties, having a robust and intuitive solution makes all the difference.…

Software Zendesk: Otimizar a gestão de tickets nunca foi tão fácil

12 Mar 25

Zendesk Software: Optimizing ticket management has never been easier

A complete solution to centralize and automate customer service In today's world, where agility and efficiency in customer service are essential for the success of companies, having a robust platform for ticket management makes all the difference. Zendesk emerges as a…

Gestão eficiente de IT com GLPI: Como otimizar a sua infraestrutura

11 Mar 25

Efficient IT Management with GLPI: How to Optimize Your Infrastructure

Introduction IT infrastructure management is one of the fundamental pillars for the success of any modern organization. With the exponential growth of technological dependence, companies face constant challenges in managing their assets, services and technical support. GLPI (Gestion Libre de Parc Informatique) emerges as a…

Como o GLPI Pode Transformar a Gestão de Incidentes na Sua Empresa

07 Mar 25

How GLPI can transform Incident Management in your company

Effective incident management is one of the pillars that supports the daily operations of companies in the digital world. With the increasing complexity of IT infrastructures and constant technological evolution, maintaining service continuity and user satisfaction has become a greater challenge. However, with the…

IT Service Management: Melhores práticas para gerir serviços de IT

28 Feb 25

IT Service Management: Best practices for managing IT services

IT Service Management (ITSM) is essential to ensuring that an organization’s IT operations run efficiently, effectively, and in line with business needs. To achieve success in IT service management, it is important to follow a set of guidelines…

As vantagens de um Customer Service Suite na gestão de atendimento

27 Feb 25

The advantages of Customer Service Suite in customer service management

In the digital age, customer experience has become one of the most critical factors for the success of companies. Consumers increasingly demand fast, effective and personalized responses. In this context, implementing a Customer Service Suite has proven to be essential for companies.

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