Marketing Priceless, autor em Priceless Consulting

13 Mar 25

How Zendesk makes your support team more efficient

In today’s world, where customer experience defines a company’s success, ensuring agile and efficient support is essential. Many support teams face challenges such as high demand, fragmented communication and inefficient processes. To overcome these difficulties, having a robust and intuitive solution makes all the difference.…

12 Mar 25

Zendesk Software: Optimizing ticket management has never been easier

A complete solution to centralize and automate customer service In today's world, where agility and efficiency in customer service are essential for the success of companies, having a robust platform for ticket management makes all the difference. Zendesk emerges as a…

11 Mar 25

Efficient IT Management with GLPI: How to Optimize Your Infrastructure

Introduction IT infrastructure management is one of the fundamental pillars for the success of any modern organization. With the exponential growth of technological dependence, companies face constant challenges in managing their assets, services and technical support. GLPI (Gestion Libre de Parc Informatique) emerges as a…

07 Mar 25

How GLPI can transform Incident Management in your company

Effective incident management is one of the pillars that supports the daily operations of companies in the digital world. With the increasing complexity of IT infrastructures and constant technological evolution, maintaining service continuity and user satisfaction has become a greater challenge. However, with the…

28 Feb 25

IT Service Management: Best practices for managing IT services

IT Service Management (ITSM) is essential to ensuring that an organization’s IT operations run efficiently, effectively, and in line with business needs. To achieve success in IT service management, it is important to follow a set of guidelines…

The advantages of a Customer Service Suite in customer service management

27 Feb 25

The advantages of Customer Service Suite in customer service management

In the digital age, customer experience has become one of the most critical factors for the success of companies. Consumers increasingly demand fast, effective and personalized responses. In this context, implementing a Customer Service Suite has proven to be essential for companies.

25 Feb 25

Survey Personalization: How SurveySparrow Can Help Improve Customer Experience

In today’s world, where customer satisfaction is one of the pillars of business success, collecting feedback efficiently and in a personalized way has become a necessity. Companies that invest in personalized surveys are able to obtain more relevant and valuable information about their customers’ needs and expectations. In this context,…

24 Feb 25

The importance of employee feedback for team growth and success

Feedback is a powerful tool that, when used well, can transform team dynamics, improve individual performance, and foster a healthier, more productive work environment. For companies, listening to their employees and acting on the information they provide is not just a…

21 Feb 25

HR Software: The best choice for managing your company's talent

HR Software: The best choice for managing your company’s talent Nowadays, companies are increasingly aware of the importance of effective human resources management for their growth and organizational success. Talent is one of the main assets of a company…

21 Feb 25

The Role of Self-Service in ITSM: How to Reduce Support Calls and Increase Efficiency

In the contemporary corporate environment, efficient IT service management (ITSM) is essential to ensure that operations run smoothly and that user expectations are met effectively. One of the solutions that has been gaining prominence in companies is self-service, a practice that does not require…

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