Priceless Marketing, author at Priceless Consulting

04 Feb 25

Top 5 Customer Helpdesk Software in 2025

Introduction: What is a Customer Helpdesk and Why is it Important In an increasingly digital and competitive world, offering efficient and responsive support is essential for any company that wants to retain customers and maintain a good reputation. A customer helpdesk software is a tool that helps…

03 Feb 25

Top 5 IT Service Management Software (ITSM Tools) in 2025

What is IT Service Management (ITSM) Software? IT Service Management (ITSM) software plays an essential role in a company’s IT operations by enabling the efficient management of incidents, problems, changes and services within an organization. These tools help IT teams to…

31 Jan 25

How to Maximize the Use of Freshcaller in Your Business

Freshcaller is a modern, flexible and intuitive voice communication management solution designed for businesses that want to elevate the quality of their customer service. With features such as intelligent call routing, IVR (Interactive Voice Response), call recording and transcription, advanced reporting and voice bots, Freshcaller is a powerful, easy-to-use voice communication solution that enables you to manage your voice and voice over your business.

30 Jan 25

Why is Smartsheet the Ideal Tool for Agile Project Management?

Agile project management has been gaining more and more prominence in the business world. With the growing need for fast and efficient responses, teams are looking for tools that offer flexibility, real-time collaboration and process automation. Smartsheet emerges as a robust solution that combines simplicity, scalability…

30 Jan 25

Freshworks Partner: The Benefits of Working with Certified Partners

In an increasingly digital world, businesses need effective technology solutions to improve customer experience and streamline their internal processes. Freshworks is a global leader in customer service and business automation software, and its Certified Partners play a crucial role in the successful implementation of Freshworks…

28 Jan 25

Simple and Effective Integration: How Visor.AI Connects to Your Systems

Visor.AI is a leading customer service automation company, offering innovative solutions based on Artificial Intelligence (AI) to transform the user experience. Focused on creating intelligent virtual assistants, Visor.AI helps companies improve their service by automating interactions and optimizing processes.

27 Jan 25

The Role of Retail Intelligence in Improving Customer Experience

Digital transformation has brought about significant changes in retail, particularly with the growing adoption of artificial intelligence (AI). What was once a futuristic concept is now a reality in many stores and e-commerce platforms. Retail Intelligence emerges as a strategic tool to boost the customer experience.

27 Jan 25

Employee Performance Management: How to Maximize Your Employees’ Potential

Employee performance management is a central element for the success of any organization. With the evolution of work dynamics, especially in the current scenario of digital transformation, companies have the opportunity to implement more effective strategies to optimize productivity, align…

22 Jan 25

The Ideal CRM Choice for Modern Businesses

In a constantly evolving business world, where personalization and efficiency are key to ensuring customer satisfaction, CRM (Customer Relationship Management) stands out as an indispensable tool for modern companies. More than just a platform for storing contacts, CRM has become the strategic heart of organizations,…

ITSM Software: The Perfect Ally for IT Service Management

21 Jan 25

Effective Strategies to Increase Call Center Productivity and Efficiency

Today, call centers play a vital role for businesses across a range of industries, serving as the primary point of contact between organizations and their customers. However, maintaining a productive and efficient call center is a constant challenge. This article explores some of the best strategies for…

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