Blog – Insights do Mundo Priceless Consulting

como a contagem de visitantes melhora operações e experiência do utilizador

10 Jul 25

Footfallcam Portugal: How visitor counting improves operations and user experience

Analyzing user behavior in physical spaces has become a strategic necessity. Managers looking to optimize teams and ensure a superior user experience increasingly rely on solutions like Footfallcam Portugal to make data-driven decisions. Why monitor traffic in real time?

ClickUp Portugal: como transformar a produtividade da sua equipa com uma só ferramenta

08 Jul 25

ClickUp Portugal: how to transform your team's productivity with just one tool

Team productivity is a priority for any organization that wants to grow sustainably. If you’ve ever felt like you’re constantly switching between emails, Excel spreadsheets, chat tools, and task management apps, you’re not alone. This fragmentation reduces efficiency, increases the risk of…

Estratégias para optimizar o fluxo de trabalho no suporte a IT

04 Jul 25

Strategies to optimize IT work

The Importance of Efficient Workflow in IT Support In an increasingly technology-dependent business environment, optimizing IT work has become essential to ensure productivity, user satisfaction and operational continuity. Overworked IT teams, disorganized requests and slow response times are just some of the…

GLPI Portugal: vantagens de implementar um software servicedesk com um parceiro local

04 Jul 25

GLPI Portugal: advantages of implementing service desk software with a local partner

Efficient IT management is now a key factor in the success of organizations. In Portugal, GLPI has been gaining prominence as a complete and flexible service desk solution. Discover in this article how working with a local partner can maximize the implementation of GLPI. Why consider…

O futuro do atendimento ao cliente: soluções ágeis e eficazes

03 Jul 25

The future of customer service: agile and effective solutions

The new era of customer experience The future of customer service has already begun, and it is being shaped by increasingly agile, effective solutions focused on the real needs of users. In an increasingly competitive scenario, companies that invest in innovation and technology to improve…

Automatização de helpdesk com GLPI: reduza custos e melhore a eficiência

02 Jul 25

Helpdesk automation with GLPI: reduce costs and improve efficiency

In an increasingly digital world, efficiency in meeting user needs has become a priority for any IT department. Helpdesk automation emerges as a smart solution to address the growing challenges of request management, with tools such as GLPI standing out. This article explores…

Soluções inteligentes para a gestão de atendimento ao cliente

17 Jun 25

Smart solutions for customer service management

The new era of customer service management We live in an era where customer experience is one of the most important factors in a company’s success. Customer service management has gone from being just a support function to becoming an essential strategy…

Zendesk partner: a importância de ter um parceiro certificado

11 Jun 25

Zendesk partner: the importance of having a certified partner

Choosing a certified Zendesk partner In today’s digital world, how a company manages its customer service can make or break its success. With the growing demand for faster, more personalized, and more efficient customer service experiences, many organizations are turning to Zendesk, one of the most powerful customer service platforms in the world.

Melhores práticas para implementar o GLPI na sua equipa de suporte

03 Jun 25

Best practices for implementing GLPI in your support team

Implementing an effective IT service management system can radically transform the way your support team operates. Among the most popular open source solutions on the market is GLPI (Gestionnaire Libre de Parc Informatique). In this article, we will guide you through the best practices for implementing…

Como uma Ticketing Tool Pode Melhorar a Gestão de Incidentes

02 Jun 25

How a ticketing tool can improve incident management

In any modern organization, ensuring service continuity and resolving issues quickly is essential. Whether in a small business or a large enterprise, incident management has become a critical area for the smooth running of operations — especially in the IT area. But how can we ensure rapid responses, accurate records…

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