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17 Dec 24

Improve Internal Communication with GFoundry's Communication Tools

In an increasingly competitive and digital business world, internal communication has become a strategic priority for organizations that want to foster alignment between teams, increase productivity, and create a more collaborative work environment. In this context, GFoundry's communication tools emerge as an effective and innovative solution…

13 Dec 24

Freshdesk and CRM Integration: Effective Customer Management

In an increasingly competitive market, companies need tools that help them manage customer relationships efficiently and in an integrated way. The combination of Freshdesk and a CRM is a powerful solution that allows you to centralize information, improve the customer experience, and increase…

12 Dec 24

How to Automate User Support Processes with ITSM

Nowadays, digital transformation has changed the way companies manage their IT services. Implementing ITSM (IT Service Management) solutions has been crucial for companies seeking not only to improve operational efficiency but also to deliver a superior experience…

29 Nov 24

Complete Guide to the Performance Management Module in OrangeHRM

Performance management is one of the most important elements in any organization's human resources strategy. In OrangeHRM, the Performance Management Module is designed to simplify and optimize this process, offering advanced tools that help companies track employee performance, promote continuous development…

28 Nov 24

How GFoundry Facilitates Skills Management and Training

In today's corporate world, skills management and continuous training are essential pillars for developing high-performance teams. GFoundry presents itself as an innovative solution for companies that wish to optimize these processes, using an approach focused on gamification, motivation, and recognition. This article explores how…

25 Nov 24

What is a CMDB and how does Freshservice simplify its implementation?

The increasing complexity of IT operations is leading companies to seek more efficient solutions for managing their technological resources. One such solution is the CMDB (Configuration Management Database), which stands out as an essential tool for centralizing information and optimizing IT management processes. In this…

22 Nov 24

5 Key FootfallCam Metrics for Analyzing Visitor Flow in Commercial Spaces

Visitor Flow Analysis is essential for the success of any commercial space, especially in the retail sector. Understanding how customers move and interact with the environment allows managers to improve the customer experience, optimize store layouts, and increase profitability. In this context, solutions…

20 Nov 24

Freshservice vs. Other Service Desks: What Sets It Apart in the Market?

In the digital age, service desks are the heart of internal and external support for organizations, enabling efficient management of IT needs. But, amidst so many options, how can you stand out? Freshservice emerges as a solution that goes beyond the basics, offering benefits that transform the experience of…

18 Nov 24

5 Freshsales Features That Facilitate the Customer Conversion Process

Freshsales Suite is the ideal CRM for companies looking to optimize their sales processes and maximize customer conversion. With customizable features, multichannel communication, and integrated artificial intelligence, this solution helps your team work more efficiently and strategically, resulting in stronger relationships…

15 Nov 24

Process Automation with Visor.AI: Improve Efficiency and Reduce Costs

Process automation is an essential technological strategy for companies seeking greater efficiency, cost reduction, and improved customer experience. In this context, Visor.AI presents itself as a robust and accessible solution, capable of transforming how companies manage interactions with customers. In this…