Blog - Page 13 of 21 - Priceless Consulting

4 boas práticas para um inquérito satisfação

21 Oct 24

4 Good Practices for a Satisfaction Survey

Satisfaction surveys are essential tools for assessing the level of satisfaction of your users and continuously improving the experience you offer. Whether you work in retail, IT, services or other sectors, using an effective survey is essential to ensure that your actions are aligned with customer expectations.

18 Oct 24

What is ATS? Fundamentals and Tools

In an increasingly competitive job market, finding the right talent for your organization has become a challenging task. This is where an ATS (Applicant Tracking System) plays a key role, automating and optimizing the recruitment process. In this article, we will explore the…

Vantagens estratégicas da Avaliação de Desempenho

17 Oct 24

Strategic Advantages of Performance Evaluation

Strategic Advantages of Performance Evaluation Performance evaluation is a crucial practice in organizations, playing a fundamental role in human resources management. This process goes far beyond simply measuring results; it involves aligning individual objectives with those of the company, promoting continuous development and increasing…

16 Oct 24

What is HRM? Fundamentals and Tools

Human resource management, known by the acronym HRM, is essential to the success of any organization. In an increasingly complex and competitive corporate world, HRM teams play a central role in attracting, developing and retaining talent. This article explores the fundamentals of…

Beneficios de usar gamificação para motivar equipas comerciais

15 Oct 24

Benefits of Using Gamification to Motivate Sales Teams

Gamification has become an increasingly popular strategy for motivating sales teams, promoting increased performance and job satisfaction. By applying typical game elements, such as challenges, rewards and rankings, to a business context, teams are encouraged to achieve their goals in a more…

Como gerar cursos de formação com a IA ?

14 Oct 24

How to Generate Training Courses with AI?

Artificial Intelligence (AI) is transforming many areas of knowledge, and corporate learning is no exception. Using AI to create training courses makes it possible to personalize content, optimize employee performance, and adapt the pace of learning to individual needs. But how do you do this in…

Os Benefícios dos Voicebots no Atendimento ao Cliente

11 Oct 24

The Benefits of Voicebots in Customer Service

In the world of customer service, efficiency and innovation are key to ensuring that customers have a satisfying experience. Small and medium-sized businesses, as well as service, IT and customer success managers, are always looking for solutions that can reduce costs, improve integration…

Como motivar colaboradores para a Avaliação Desempenho ?

10 Oct 24

How to Motivate Employees for Performance Evaluation

Motivating employees to actively participate in the performance review process is essential to creating a culture of continuous feedback and development. Performance reviews are not just a formality; they are valuable opportunities to align expectations, identify areas for improvement, and celebrate achievements. In this article, we will explore effective strategies for…

09 Oct 24

How to Automate Call Center with AI?

Nowadays, companies are looking for ways to optimize operations and reduce costs. One of the most promising solutions is call center automation with AI. For customer service and IT managers, finding efficient, secure, and easy-to-integrate solutions is a challenge.

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08 Oct 24

What are NPS Satisfaction Surveys? Fundamentals and Tools

NPS (Net Promoter Score) satisfaction surveys are a fundamental tool for measuring customer loyalty and satisfaction. Simple to implement, NPS surveys provide clear insight into the user experience and the likelihood of them recommending your company. For companies looking for easy-to-use tools,…

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