Blog - Page 15 of 23 - Priceless Consulting

16 Oct 24

What is HRM? Fundamentals and Tools

Human resource management, known by the acronym HRM, is essential to the success of any organization. In an increasingly complex and competitive corporate world, HRM teams play a central role in attracting, developing and retaining talent. This article explores the fundamentals of…

Beneficios de usar gamificação para motivar equipas comerciais

15 Oct 24

Benefits of Using Gamification to Motivate Sales Teams

Gamification has become an increasingly popular strategy for motivating sales teams, promoting increased performance and job satisfaction. By applying typical game elements, such as challenges, rewards and rankings, to a business context, teams are encouraged to achieve their goals in a more…

Como gerar cursos de formação com a IA ?

14 Oct 24

How to Generate Training Courses with AI?

Artificial Intelligence (AI) is transforming many areas of knowledge, and corporate learning is no exception. Using AI to create training courses makes it possible to personalize content, optimize employee performance, and adapt the pace of learning to individual needs. But how do you do this in…

Os Benefícios dos Voicebots no Atendimento ao Cliente

11 Oct 24

The Benefits of Voicebots in Customer Service

In the world of customer service, efficiency and innovation are key to ensuring that customers have a satisfying experience. Small and medium-sized businesses, as well as service, IT and customer success managers, are always looking for solutions that can reduce costs, improve integration…

Como motivar colaboradores para a Avaliação Desempenho ?

10 Oct 24

How to Motivate Employees for Performance Evaluation

Motivating employees to actively participate in the performance review process is essential to creating a culture of continuous feedback and development. Performance reviews are not just a formality; they are valuable opportunities to align expectations, identify areas for improvement, and celebrate achievements. In this article, we will explore effective strategies for…

09 Oct 24

How to Automate Call Center with AI?

Nowadays, companies are looking for ways to optimize operations and reduce costs. One of the most promising solutions is call center automation with AI. For customer service and IT managers, finding efficient, secure, and easy-to-integrate solutions is a challenge.

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08 Oct 24

What are NPS Satisfaction Surveys? Fundamentals and Tools

NPS (Net Promoter Score) satisfaction surveys are a fundamental tool for measuring customer loyalty and satisfaction. Simple to implement, NPS surveys provide clear insight into the user experience and the likelihood of them recommending your company. For companies looking for easy-to-use tools,…

Boas práticas dos Inquéritos de Satisfação

07 Oct 24

Good Practices for Satisfaction Surveys

Satisfaction surveys are essential tools for any organization that wants to measure the quality of its service and identify areas for improvement. Whether in healthcare, retail, or the IT sector, satisfaction surveys are a practical and scalable way to collect customer feedback. In this…

02 Oct 24

Benefits of Sales Sequences

In today’s business world, where competition is intense and consumers’ attention spans are increasingly scarce, companies need to adopt effective strategies to generate leads and optimize the productivity of their sales teams. One of the tools that has gained prominence in this scenario is sales…

O que são Inquéritos de Satisfação ? Fundamentos e Ferramentas

01 Oct 24

What are Satisfaction Surveys? Fundamentals and Tools

What are satisfaction surveys? This is a fundamental question for any company or organization that values feedback from its users. Satisfaction surveys are essential tools for measuring the quality of products or services offered and for identifying areas for improvement. In simple terms, they consist of…

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