Blog - Page 2 of 19 - Priceless Consulting

Gestão de incidentes no ITSM: estratégias para acelerar a resolução e aumentar a produtividade

21 Feb 25

Incident Management in ITSM: Strategies to Accelerate Resolution and Increase Productivity

In any organization, IT incidents are inevitable. From system failures to network issues or service interruptions, the ability to quickly deal with these incidents is crucial to business continuity. Effective incident management, in the context of ITSM (IT Service Management), is a key…

Monitorização e observabilidade no ITSM: antecipação de problemas para minimizar impactos no negócio

21 Feb 25

Monitoring and observability in ITSM: anticipating problems to minimize business impacts

Nowadays, dependence on IT systems and services is essential for the operation of any organization. However, the complexity of IT infrastructures also brings challenges, including managing and anticipating problems that can affect performance, security and business continuity.…

Assistente de voz inteligente: a revolução na automação do atendimento ao cliente

19 Feb 25

Intelligent Voice Assistant: The Revolution in Customer Service Automation

In today’s business world, where efficiency and customer experience are key factors for success, intelligent voice assistants are transforming the way businesses interact with their customers. This technology, powered by artificial intelligence (AI) and natural language processing (NLP), enables…

Por que o Freshcaller é a solução ideal para Call Centers modernos

18 Feb 25

Why Freshcaller is the ideal solution for modern Call Centers

Call centers play a crucial role in customer service, often being the first point of contact between companies and their customers. With the advancement of technology and the growing demand from customers for fast and efficient service, traditional telephone customer service solutions have become…

17 Feb 25

Project Management: Tips to optimize your team's planning

The importance of good planning in project management Managing projects efficiently can be challenging, especially when there are multiple tasks, tight deadlines and diverse teams. Solid planning is essential to ensure that resources are used in the best possible way, reducing risks and maximizing productivity.…

A automação de marketing tem-se tornado uma das soluções mais eficazes para as empresas que procuram otimizar seus processos

14 Feb 25

Top 5 Marketing Automation Software in 2025

Marketing automation has become one of the most effective solutions for companies looking to optimize their processes, improve customer experience and, of course, increase their conversion rates. This process involves the use of technologies and software that allow the automatic execution of repetitive tasks, such as…

Top 5 tecnologias de contagem de pessoas em 2025

13 Feb 25

Top 5 People Counting Technologies in 2025

The revolution in people counting: what to expect by 2025? People counting is a crucial technology for businesses and institutions that need to understand and manage the flow of people in their spaces. From retail stores to events and corporate buildings, accurate people counting is essential for…

11 Feb 25

Top 5 Human Resource Management (HRM) Software in 2025

Human resource management (HRM) is a set of practices and strategies used by companies to manage employees efficiently. The goal of HRM is to optimize processes such as recruitment, training, performance evaluation and benefits management, ensuring that the company maintains a…

Top 5 Softwares de Gestão de Talentos em 2025

10 Feb 25

Top 5 Talent Management Software in 2025

What is Talent Management Software and Why is it Essential? Talent management has become a strategic priority for modern companies. With the evolution of the job market and the growth of employee expectations, it is essential to invest in solutions that facilitate recruitment, development, and…

Top 5 Softwares de Bots para Suporte a Clientes em 2025

10 Feb 25

Top 5 Customer Support Bot Software in 2025

In the highly digitized business world of 2025, customer experience has become one of the key competitive differentiators. Companies that offer fast, efficient, and personalized support stand out in the market. One of the key technologies responsible for this revolution in customer service is AI-powered support bots…

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