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A evolução do suporte ao cliente: tecnologia a favor da eficiência

04 Apr 25

The Evolution of Customer Support: Technology and Efficiency

The way a brand interacts with its customers can determine its reputation, loyalty and growth. The evolution of customer support is closely linked to technology and efficiency, two factors that have revolutionized the consumer experience in recent decades. In an increasingly digital and…

SurveySparrow: Descubra a Plataforma Ideal para Criar Inquéritos de Satisfação

03 Apr 25

SurveySparrow: The ideal platform for creating satisfaction surveys

Customer satisfaction is one of the key indicators of success for any business. To measure and improve this satisfaction, well-structured surveys are essential. However, finding the right survey platform can be a challenge. SurveySparrow is an intuitive, effective and feature-rich solution.

Automatização no Atendimento: Como o GoContact revoluciona a experiência do cliente

02 Apr 25

Automation in customer service: how GoContact revolutionizes the customer experience

In today’s world where customers demand fast, personalized responses, customer service automation has become essential for businesses looking to deliver an efficient, frictionless experience. GoContact, a leader in cloud-based contact center solutions, is transforming the way businesses interact with their customers.

Automatização no atendimento: a chave para aumentar a produtividade

31 Mar 25

Service automation: the key to increasing productivity

The quest to increase productivity in customer service has become a priority for companies of all sizes. With increasing customer expectations and increasing volume of interactions, support teams face constant challenges in providing fast and effective responses. Customer service automation is emerging as a solution…

Como a Inteligência Artificial Está a Transformar o Suporte ao Cliente

28 Mar 25

How artificial intelligence is transforming customer support

Artificial intelligence (AI) is playing an increasingly important role in the business world, especially in customer support. By applying AI, companies can not only automate processes but also significantly improve the customer experience. In this article, we explore how artificial intelligence is helping…

Como automatizar o suporte ao cliente com um software helpdesk

28 Mar 25

How to automate customer support with helpdesk software

In an increasingly digital world, efficient customer service has become crucial to the success of any business. For companies looking to maintain quality service while increasing productivity, customer support automation is the ideal solution. A well-implemented helpdesk software can…

Gestão de performance: como maximizar o potencial dos seus colaboradores

28 Mar 25

Performance management: how to maximize your employees’ potential

Performance management is one of the fundamental pillars for the success of any organization. When well structured, it allows you to optimize processes, increase team motivation and drive results. But how can you ensure that your employees are reaching their full potential? In this article, we explore the best practices for…

Contact Center Cloud: Como pode revolucionar a comunicação com os clientes

25 Mar 25

Contact Center Cloud: How it can revolutionize customer communication

The relationship between companies and customers is evolving rapidly, and the adoption of innovative technologies is becoming essential to ensure efficient and personalized service. The Contact Center Cloud emerges as a revolutionary solution, offering greater flexibility, scalability and efficiency for companies that want to optimize communication with their customers.

A importância da automação na gestão de infraestruturas IT

20 Mar 25

The importance of automation in IT infrastructure management

Managing IT infrastructures has become an increasingly challenging task for companies, due to the increasing complexity of systems and the need to ensure efficiency and security. In this scenario, automation plays a fundamental role, reducing human errors, optimizing processes and improving scalability. But what is the…

Agilize o suporte ao cliente com o Zendesk e transforme a experiência do seu negócio

19 Mar 25

Streamline customer support with Zendesk and transform your business experience

In a world where speed and efficiency are key, providing responsive customer support can be the difference that sets your company apart from the competition. Consumers expect quick responses, effective solutions and a seamless experience across all service channels. But how do you ensure that…

Insights from Priceless Consulting World
Toward Digital Transformation!

The Evolution of Customer Support: Technology and Efficiency

SurveySparrow: The ideal platform for creating satisfaction surveys

Automation in customer service: how GoContact revolutionizes the customer experience

Service automation: the key to increasing productivity

How artificial intelligence is transforming customer support

How to automate customer support with helpdesk software

Performance management: how to maximize your employees’ potential

Contact Center Cloud: How it can revolutionize customer communication

The importance of automation in IT infrastructure management

Streamline customer support with Zendesk and transform your business experience

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Insights from Priceless Consulting World Toward Digital Transformation!

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Newsletter

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Insights from Priceless Consulting World
Toward Digital Transformation!