Blog - Page 3 of 21 - Priceless Consulting

Como um software de suporte ao cliente pode transformar o atendimento

18 Mar 25

How customer support software can transform service

The way companies interact with their customers is a determining factor in the success or failure of any business. In today's world, where the demand for fast and efficient service has never been higher, having tools that improve this interaction is essential. This is where…

14 Mar 25

IT Incident Management: How to Ensure Effective Communication

Incident management is one of the fundamental pillars for the operational efficiency of IT teams. However, many organizations face challenges in communication, which can lead to delays, errors and negative impact on the user experience. This article explains how to ensure effective communication in incident management…

Como o Zendesk melhora a eficiência da sua equipa de suporte

13 Mar 25

How Zendesk makes your support team more efficient

In today’s world, where customer experience defines a company’s success, ensuring agile and efficient support is essential. Many support teams face challenges such as high demand, fragmented communication and inefficient processes. To overcome these difficulties, having a robust and intuitive solution makes all the difference.…

Software Zendesk: Otimizar a gestão de tickets nunca foi tão fácil

12 Mar 25

Zendesk Software: Optimizing ticket management has never been easier

A complete solution to centralize and automate customer service In today's world, where agility and efficiency in customer service are essential for the success of companies, having a robust platform for ticket management makes all the difference. Zendesk emerges as a…

Gestão eficiente de IT com GLPI: Como otimizar a sua infraestrutura

11 Mar 25

Efficient IT Management with GLPI: How to Optimize Your Infrastructure

Introduction IT infrastructure management is one of the fundamental pillars for the success of any modern organization. With the exponential growth of technological dependence, companies face constant challenges in managing their assets, services and technical support. GLPI (Gestion Libre de Parc Informatique) emerges as a…

Como o GLPI Pode Transformar a Gestão de Incidentes na Sua Empresa

07 Mar 25

How GLPI can transform Incident Management in your company

Effective incident management is one of the pillars that supports the daily operations of companies in the digital world. With the increasing complexity of IT infrastructures and constant technological evolution, maintaining service continuity and user satisfaction has become a greater challenge. However, with the…

05 Mar 25

How Zendesk makes your support team more efficient

In a world where customer satisfaction is a determining factor for the success of any company, ensuring efficient and agile support is essential. Zendesk stands out as one of the most complete solutions for improving the efficiency of the support team, allowing companies to centralize interactions with…

IT Service Management: Melhores práticas para gerir serviços de IT

28 Feb 25

IT Service Management: Best practices for managing IT services

IT Service Management (ITSM) is essential to ensuring that an organization’s IT operations run efficiently, effectively, and in line with business needs. To achieve success in IT service management, it is important to follow a set of guidelines…

As vantagens de um Customer Service Suite na gestão de atendimento

27 Feb 25

The advantages of Customer Service Suite in customer service management

In the digital age, customer experience has become one of the most critical factors for the success of companies. Consumers increasingly demand fast, effective and personalized responses. In this context, implementing a Customer Service Suite has proven to be essential for companies.

Personalização de inquéritos: como o SurveySparrow pode ajudar a melhorar a experiência do cliente

25 Feb 25

Survey Personalization: How SurveySparrow Can Help Improve Customer Experience

In today’s world, where customer satisfaction is one of the pillars of business success, collecting feedback efficiently and in a personalized way has become a necessity. Companies that invest in personalized surveys are able to obtain more relevant and valuable information about their customers’ needs and expectations. In this context,…

Insights from Priceless Consulting World
Toward Digital Transformation!

How customer support software can transform service

IT Incident Management: How to Ensure Effective Communication

How Zendesk makes your support team more efficient

Zendesk Software: Optimizing ticket management has never been easier

Efficient IT Management with GLPI: How to Optimize Your Infrastructure

How GLPI can transform Incident Management in your company

How Zendesk makes your support team more efficient

IT Service Management: Best practices for managing IT services

The advantages of Customer Service Suite in customer service management

Survey Personalization: How SurveySparrow Can Help Improve Customer Experience

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Insights from Priceless Consulting World Toward Digital Transformation!

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Insights from Priceless Consulting World
Toward Digital Transformation!