Freshsales Archive - Priceless Consulting

25 Feb 26

Freddy AI Agent: The Autonomous Support Revolution

If you've managed a support team in the last five years, you know the nightmare of "dumb" chatbots. Those rigid flowcharts that, at the slightest deviation from the script, would respond with a frustrating "Sorry, I didn't understand," forcing the customer to shout "Talk to a human!". It's 2026, and with AI agents like…

10 Feb 26

Automation and intelligence: The best marketing CRMs in 2026

If 2024 was the year of artificial intelligence exploration and 2025 the year of its mass adoption, 2026 marks the beginning of the era of "supervised autonomy." In the world of marketing and sales, this means that CRM (Customer Relationship Management) has ceased to be a passive record-keeping tool…

15 Jan 26

Top 5 CRM Software in 2026

Customer relationship management (CRM) has become a key component for companies looking to improve customer experience, streamline sales processes and drive business growth. In simple terms, a CRM is software that centralizes all customer interactions, organizing information…

Marketing automation has become one of the most effective solutions for companies looking to optimize their processes.

04 Jan 26

Top 5 marketing automation software in 2026

Marketing automation has become one of the most effective solutions for companies seeking to optimize their processes, improve customer experience, and, of course, increase their conversion rates. This process involves the use of marketing automation technologies and software, which allow for the automatic execution…

CRM Software in Portugal: Solutions Adapted to the National Market

21 May 25

CRM in Portugal: solutions adapted to the national market

What makes CRM in Portugal so essential for companies In a business context where personalization and speed of service make all the difference, having tools that strengthen customer relationships has become essential. This is precisely where CRM software in Portugal comes in…

Why CRM is Essential for Improving Customer Management

17 Apr 25

Why CRM is essential to improve customer management

Customer relationships are the heart of any company. And in an increasingly competitive market, having tools that enhance this connection can make all the difference. In this context, CRM customer management emerges as an indispensable strategic solution. But why is this system so important?

30 Jan 25

Freshworks Partner: The Benefits of Working with Certified Partners

In an increasingly digital world, companies need effective technological solutions to improve customer experience and optimize their internal processes. Freshworks, owner of services such as Freshdesk and Freshservice, is a global leader in customer service and business automation software, and its Certified Partners…

10 Jan 25

Sales Automation in Freshsales: Essential Time-Saving Features

In the world of sales, efficiency and productivity are essential. However, the constant pressure to achieve results often leaves sales teams dealing with repetitive and time-consuming tasks. To help eliminate this type of manual work and allow salespeople to focus on what really matters, we have…

13 Dec 24

Freshdesk and CRM Integration: Effective Customer Management

In an increasingly competitive market, companies need tools that help them manage customer relationships efficiently and in an integrated manner. The combination of Freshdesk and a CRM is a powerful solution that allows you to centralize information, improve the customer experience and increase…

18 Nov 24

5 Freshsales Features That Make Customer Conversion Easier

Freshsales Suite is the ideal CRM for companies looking to streamline their sales processes and maximize customer conversion. With customizable features, multichannel communication, and built-in AI, this solution helps your team work more efficiently and strategically, resulting in stronger relationships.