SysAid UK & Ireland

At Priceless Consulting, we are experts in implementing SysAid in UK & Ireland, a complete platform for IT service management, which combines intelligent automation, data analysis, and an intuitive interface, allowing IT teams to offer faster, more efficient support aligned with best practices, according to ITIL.

 

Explore sysaid

Transform your company's IT management.

SysAid isn't just a help desk tool—it's the nerve center of your IT operation. With centralization of orders, task automation and visual dashboards, the platform helps teams focus on what really matters: delivering results.

Recognized by Gartner Peer Insights as one of the best ITSM solutions in the world, local implementation in the UK & Ireland is done by Priceless Consulting.

Centralized Service Management

Bring all requests, incidents, and changes together in a single place. Get a complete overview of each ticket and the assets involved, eliminating redundancies and simplifying collaboration between teams.

Custom Configuration

Adapt workflows, forms, and notifications to your organization's needs without coding. The platform adapts to your business, not the other way around.

Automation with Intelligence

SysAid automates repetitive tasks and intelligently classifies tickets, allowing your team to focus on critical issues, resolving problems faster and with greater accuracy.

Real-Time Monitoring and Analysis

Interactive dashboards and detailed reports allow you to monitor performance, SLA compliance, and user satisfaction. Make quick, informed decisions based on concrete data.

SysAid Copilot

With the power of generative artificial intelligence, SysAid copilot It automates processes, anticipates needs, and simplifies tasks, allowing IT professionals to focus on what truly generates value.

Sysaid Products

Transform your Service Desk into a center of digital excellence.

Manage incidents, requests, and assets in a single, intuitive environment, reduce response times, and deliver a truly modern user experience—in the cloud or on-premises.

Sysaid Intelligent IT service management, powered by AI.

SysAid ITSM

Intelligent IT service management, powered by AI.

SysAid ITSM combines intelligent automation and Generative AI to simplify operations and increase the productivity of IT teams.
Centralize incidents, requests, changes, and assets in a single, intuitive environment, eliminating manual tasks and dramatically reducing resolution time.

With dynamic dashboards, real-time reporting, and fully customizable workflows, SysAid provides a complete view of your operation's performance—all with the flexibility to deploy Cloud or On-Premise.

More than a tool, it is the natural evolution of IT service management.

sectors of activity

Industries that trust SysAid to transform their service management

Retail

Health

Education

Government

Tourism and Hospitality

Financial Services

Media and Entertainment

Software and Technology

Industry

Internet and Devices

PRICELESS SERVICES + SYSAID

End-to-end support for your operations

Team building

We offer practical training for all members of your team, focusing on best practices for efficient and productive use of the platform.

Custom implementation

We adapt SysAid solutions to your business needs for fast and effective implementation.

Ongoing technical support

We provide ongoing technical support after implementation. We resolve issues, update processes and optimize operations.

Specialized Consulting

We help your company get the most out of SysAid solutions. Continuously optimize your operations with a focus on improving the customer experience.

Why choose Priceless?

Working with Priceless Consulting means having a dedicated partner with in-depth knowledge of the platform SysAid in the UK & Ireland — a team of certified experts, fully focused on the success of your company.

Priceless Consulting Seal - Best SMEs in Portugal

Specialized and certified team

Close and continuous monitoring

Support in English, hassle-free

Experience in different sectors (retail, technology, financial services, e-commerce, etc.)

Integration adjusted to the reality of your company

Talk to SysAid experts 

Priceless Consulting is a SysAid Partner in United Kingdom. Contact us to find the right solution for your business.

Used in over 140 countries by leading global brands such as:

FAQ

It's an IT service management platform that centralizes incidents, requests, changes, and assets, helping your team work more efficiently.

You can request a demonstration and understand all the platform’s features before deciding to implement it.

 

Yes. The platform is flexible and can be adapted to organizations of any size or sector, from small businesses to large corporations.

No. This IT software was developed to be intuitive and easy to use, with clear dashboards, guided workflows, and self-service capabilities.

Yes. Priceless Consulting, official partner in Portugal, guarantees local support, team training and continuous monitoring to maximize results.

 

What SysAid customers say

"The verified responses and the ability to customize exactly how the system responds were key factors in ensuring both safety and accuracy—a remarkable achievement that ultimately reinforced our confidence in the tool."
GARAN THOMAS, Senior Desktop Support Engineer, Simbec-Orion
“It's an extremely powerful system… SysAid allows us to predict any negative impact on the bank's network.”
Frederic Hör IT Procurement Manager, Volksbank Triberg eG
“Having all IT service and support components integrated into a single system allows us to present a more complete view.”
Cheryl Sobkow, Director of IT Support Services, University of Michigan Ross School of Business

Revolutionize your services with Priceless Consulting and SysAid

As a SysAid partner, we offer customized implementation and support. Dedicated to companies in Portugal, Brazil, Spain, the UK & Ireland and Italy. Benefit from specialized consulting, dedicated training, and ongoing support to maximize your return on investment.

Choose Priceless Consulting for efficient service management and seamless integration.