Zendesk UK & Ireland

Priceless Consulting is a Zendesk specialist in the UK & Ireland. We implement, customize, and support teams that value excellent customer service with the help of Artificial Intelligence. 

Explore Zendesk

The platform that transforms support, helpdesk and sales

-‎ Zendesk is a complete business solutions platform that improves the experience of customers and internal teams, focused on centralization, automation and omnichannel communication. Recognized worldwide, it is used by thousands of companies to transform the way they interact with customers, leads and employees.

Much more than support

Cloud technology designed to improve customer relationships, from initial contact to after-sales service.

Visible results

Companies using this software report reductions in response times, increased customer satisfaction, and efficiency gains of up to 25% in operations.

Global presence

Over 100,000 companies worldwide use Zendesk, including brands like Uber, Airbnb, and Shopify.

Scalable and flexible

Adapt to your company's growth, with customization options, easy integrations and automation tailored to your needs.

AI Integration

Zendesk incorporates Artificial Intelligence to transform the customer experience and optimize support operations. By working alongside human employees, these AI functionalities allow us to solve complex issues such as task automation, bot customization, reduction of average response time, and improvement of customer satisfaction – at all levels and in real time.

Zendesk Products

Why Zendesk is the right choice

It helps companies improve customer support, organize internal orders, and increase sales — with tools tailored to each team.

Zendesk Customer Service - Customer Service

Zendesk Helpdesk Customer Service

Hassle-free customer service

It is a customer service platform that centralizes all conversations — whether by email, phone, chat or social media — in a single interface.
→ Solves the problem of disorganization in support and reduces response time, improving the customer experience.

Zendesk Helpdesk - Internal Requests

Zendesk Helpdesk Employee

Organize your team's requests

A system that organizes and tracks all internal orders centrally. A true ticketing tool, perfect for teams that need agile and effective ticket management.
→ Recommended for internal departments, such as IT or operations, that handle large volumes of requests

Zendesk Sell - CRM

Zendesk SELL

Sales CRM to increase results

CRM tool that facilitates the management of leads and sales opportunities. It tracks the entire sales cycle, offering sales representatives a clear and detailed view of their pipeline.
→ Recommended for sales teams looking for an efficient way to manage and close deals.

sectors of activity

Industries that trust Zendesk to transform the customer experience.

Retail

Health

Education

Government

Tourism and Hospitality

Financial Services

Media and Entertainment

Software and Technology

Industry

Internet and Devices

PRICELESS SERVICES + ZENDESK

End-to-end support for your operations

- Priceless Consulting presents a complete approach to getting the most out of the Zendesk platform for your business.

Team building

We offer practical training for all members of your team, focusing on best practices for efficient and productive use of the platform.

Custom implementation

We adapt this software's solutions to your business needs for quick and effective implementation.

Ongoing technical support

We provide ongoing technical support after implementation. We resolve issues, update processes and optimize operations.

Specialized Consulting

We help your company get the most out of Zendesk solutions. Continuously optimize your operations with a focus on improving the customer experience.

Why choose Priceless?

Working with Priceless Consulting means having a dedicated partner with in-depth knowledge of the Zendesk platform in the UK and Ireland — a team of certified experts that are fully focused on your company's success.

Priceless Seal - Best SMEs in Portugal

Specialized and certified team

Close and continuous monitoring

Support in English, hassle-free

Experience in different sectors (retail, technology, financial services, e-commerce, etc.)

Integration adjusted to the reality of your company

Talk to Zendesk experts

Priceless Consulting is a Zendesk Helpdesk Partner in Portugal. Contact us to find the right solution for your business.

Zendesk is trusted by
more than 100,000 companies

FAQ

Yes. We are official and certified Zendesk partners, with proven experience in implementation, integration and support projects.

Yes, Zendesk offers a wide range of native integrations with popular tools such as CRMs, e-commerce platforms, and marketing tools. In addition, it has a robust API that allows you to create custom integrations and ensure the platform fits seamlessly into your company's technology ecosystem.

The price depends on the plan and your company's specific needs. Priceless Consulting helps you choose the most suitable and optimized option in terms of cost-benefit.

Zendesk is a great fit for businesses of all sizes and industries, especially those that value efficient customer service, sales organization, and omnichannel communication. Our customers range from start-ups to large enterprises in retail, technology, services, and e-commerce.

Yes. We migrate data and processes from other support tools or CRM, in order to ensure a safe and structured transition.

Of course. We provide ongoing support in Portuguese, with technical support, ongoing consultancy and rapid response to your needs.

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Useful Resources and Content

What Zendesk customers say

“"It's the right product because it's easy to use. From day one, it's been very easy to prepare someone for success."”
Anastasia Parris – Marketing Operations Manager, Rain
“By consolidating everything into Zendesk, we reduced our staff costs by over 50% and increased efficiency, performance and CSAT.”
Fabrice Dowling – Global Head of Customer Service, HeliosX
“Our successful experience with Zendesk AI has given AI credibility across our business. For many of us, it’s the first AI tool that has lived up to expectations and actually worked.”
Raz Razaq – Head of Customer Experience Technology

Revolutionize your services with Priceless Consulting and Zendesk!

As a Zendesk partner, we offer customized implementation and support Dedicated to companies in Portugal, Brazil, Spain, the UK & Ireland and Italy. Benefit from specialized consulting, dedicated training, and ongoing support to maximize your return on investment.

Choose Priceless Consulting for efficient service management and seamless integration.