- Dificuldades na gestão de pedidos e incidentes na DSI e GESMAP.
- Necessidade de uma solução centralizada e automatizada.
- Plataforma anterior era inadequada e pouco eficaz.
- Aumento do volume de pedidos exigia melhor resposta.
- Ferramenta antiga dificultava o controlo e a gestão.
How EMEL optimized support and incident management with Freshservice PRO
Sector
Mobilidade e Estacionamento
Location
Portugal
Challenges
Solution
- Freshservice Pro
Revolutionize the Management of Your Services with Priceless Consulting and Freshservice!
As Freshworks Gold Partners, We offer customized implementation and dedicated support for companies in Portugal, Brazil, Spain, the UK and England. Benefit from expert consulting, dedicated training and ongoing monitoring to maximize the return on your investment.
Choose Priceless Consulting for efficient service management and seamless integration.
