GLPI
O GLPI is the ideal solution for IT Service Management (ITSM), offering a robust and secure cloud platform. With specialized technical support, automatic backups and continuous updates, it allows IT teams to increase productivity and maintain full control over assets, tickets and processes, ensuring the best experience for users and customers.
The Complete Service Desk Solution for Your ITSM
- Incident Management
- Problem Management
- Change Management
- Asset Inventory
- Ticket Management
- Knowledge Base
- Dynamic Reports
- Workflow Automation
- Contract Management
- Supplier Management
- Project Management
- Task Management
- Request Management
- Monitoring Equipment
- CMDB Management
- Custom Panels
- Automatic Notifications
- Plugin integration
- Multichannel Support
- Audit Records
- Document Management
- Task Assignment
- Database
- Access Management
Ready to elevate your IT Service Management?
Discover the potential of GLPI with Priceless Consulting
Automate and improve customer service with an intelligent service desk
GLPI Network Cloud enables IT teams to respond quickly to requests and incidents, ensuring a continuous flow of support. With an intuitive portal, users can open and track tickets, while technicians have advanced tools for prioritizing, categorizing, and efficiently resolving issues. Additionally, reports and dashboards provide strategic insights to optimize support performance.
Asset and infrastructure management with full control
One of the great advantages of GLPI is the complete management of IT assets. From hardware, software and licenses to contracts and suppliers, the solution allows total control over the infrastructure. With features such as automated inventory, equipment traceability and integration with monitoring tools, IT management becomes more accurate and efficient.
Workflows and automation for efficient operation
To increase IT team productivity, GLPI allows you to create automated workflows, reducing the time spent on repetitive tasks. Automatic ticket assignments, digital approvals and smart notifications ensure that processes flow without delays. In addition, integration with external tools and APIs enables a more flexible environment that adapts to the company's needs.
Flexibility and scalability for companies of any size
With affordable plans and no need for on-premises infrastructure, GLPI Network Cloud adapts to any organization, from small businesses to large corporations. The solution is scalable, allowing you to add more users and features as your company grows. In addition, integration with external tools and APIs makes it easy to customize the environment according to specific business needs.
GLPI On-Premise: full control and customization
If you prefer a local solution, the GLPI On-Premise is the ideal option. This version offers the same range of features, but allows greater control about the infrastructure and customizations specific to your IT environment. It is ideal for organizations that want to keep all data on their own servers or that have requirements for security and accordance more rigorous. The GLPI On-Premise also provides updates regular, technical support and asset management with flexibility to integrate and customize according to the company's needs.
Recognized by top industry leaders
Revolutionize the management of your services with Priceless Consulting and GLPI!
As GLPI partners, We offer customized implementation and dedicated support for companies in Portugal, Brazil, Spain, the UK and England. Benefit from expert consulting, dedicated training and ongoing monitoring to maximize the return on your investment.
Choose Priceless Consulting for efficient service management and seamless integration.
