O customer support is changing rapidly, and the AI Display is leading this transformation. By integrating smart automations and Artificial Intelligence (AI), Visor AI offers a powerful platform that improves the responsiveness of customer service teams, providing a more fluid, efficient and satisfying customer experience. If you want your company to be at the forefront of customer service, this is the tool that will transform the way you operate.
What is AI Viewfinder?
Visor AI is a platform for Conversational AI that allows companies to create and implement virtual assistants (also known as chatbots) in a simple way and without the need for technical knowledge. This platform was designed to be used by non-technical teams of customer support, allowing any team member to use it from day one, without the need for data scientists or programmers.
Customer Support Automation: How Does It Work?
With Visor AI, businesses can automate up to 80% interactions most common customer queries, meaning that most repetitive questions and requests can be handled without human intervention. Support is available 24/7, year-round, allowing you to respond promptly and accurately to customer needs.
Advantages of Visor AI Platform in Customer Support
Increased Efficiency
THE automation The Visor AI platform allows support teams to focus on more complex issues while chatbots handle simpler interactions. This not only improves team efficiency but also increases customer satisfaction levels as customers get faster responses.
Cost Reduction
By reducing manual interactions, your company can optimize costs, ensuring faster and more efficient service without increasing the size of the team. This optimization translates into significant operational savings, generating a return on investment in just three months.
Autonomy and Control
The platform is designed to give your team complete autonomy over the process. From creating the knowledge base to programming new use cases, everything can be managed directly by your team, without the need for external technical support. This means you can customize the platform over time, according to the specific needs of your business.
Speed of Implementation
Another great advantage of Visor AI is its speed of implementation. In just four weeks, your company can have the platform fully operational, with pre-configured templates adapted to different sectors. This allows you to start reaping the benefits of automation from the start, without wasting time on long configuration processes.
Security and Compliance
Security is a priority for Visor AI. The platform ensures high levels of data protection in accordance with the General Data Protection Regulation (GDPR), offering the possibility of accommodation in a Virtual Private Cloud (VPC), without public access, to protect customer information.
Continuous Innovations
Visor AI also enables companies to implement new use cases and adapt to different communication channels, such as websites, social networks, WhatsApp and mobile applications. This flexibility ensures that your customer service is always up to date with the latest technological innovations and your customers’ needs.
The Implementation Process
Visor AI follows a simple and effective process to ensure your business gets the most out of the platform:
- Settings: The platform starts by creating a knowledge base from your company’s FAQs and interaction history. This step optimizes AI algorithms, allowing the chatbot to accurately answer frequently asked questions.
- Tests: Your team conducts testing with a group of beta users to fine-tune content and improve the user experience.
- Launch: After testing, the platform is launched on the desired communication channels (website, social media, app).
- Improvement: The platform is constantly evolving. The AI studio allows us to continually adjust and improve the quality of responses and the experience.
With Visor AI, your business can dramatically improve responsiveness and efficiency. customer support.
Intelligent automation not only improves your customers' experience, users, but also reduces costs and enables scalable innovations. If you are ready to maximize the automation of your customer service, Visor AI is the ideal solution to start the digital transformation of your business.
Experience the future of customer support with AI Visor and see the difference automation can make from day one.
AI Display: Choose Priceless Consulting for a Custom Implementation
When you choose Priceless Consulting to implement Visor AI, you are choosing a local partner who understands the needs of businesses in Portugal, Spain, the UK and Brazil. We offer personalized support and expert advice, tailoring Visor AI to the specific needs of your business.
With Priceless Consulting, you have access to ongoing coaching, dedicated training and local technical support, ensuring efficient platform integration. We maximize the return on your Visor AI investment by providing tailored solutions and a superior experience.